Cookie Policy

This Cookie Policy explains how Play Lounge City Ltd (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website, www.playlounge.city (the “Platform”).

This Policy should be read alongside our Privacy Policy.

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website.

They are widely used to make websites work efficiently, improve user experience, and provide information to website operators.

We use cookies to:

• enable core functionality of the Platform
• ensure security and authentication
• remember your preferences
• analyse how users interact with the Platform
• improve performance and usability
• support marketing and advertising activities (where applicable)

Strictly Necessary Cookies

These cookies are essential for the operation of the Platform.

They enable:

• account login and authentication
• secure access to areas of the Platform
• booking and session management

These cookies do not require your consent.

These cookies help us understand how users interact with the Platform.

They may collect information such as:

• pages visited
• time spent on pages
• user journeys

We use:

• Google Analytics

These cookies are only used with your consent.

These cookies allow the Platform to remember choices you make, such as:

• preferences and settings
• region or location

These cookies enhance your experience but are not strictly necessary.

These cookies are only used with your consent.

These cookies may be used to:

• deliver relevant advertisements
• track interactions across websites
• measure the effectiveness of campaigns

We may use:

• Google Ads
• Meta (Facebook Pixel)

These cookies are only used with your consent.

Some cookies are placed by third-party services integrated into the Platform.

These may include:

• Google Analytics (analytics and performance)
• Google Ads (advertising and conversion tracking)
• Meta (Facebook Pixel) (advertising and remarketing)
• Stripe (payment processing and fraud prevention)
• Apple Pay and Google Pay (payment services)
• YouTube (embedded video content)

These providers may process your data in accordance with their own privacy policies.

When you first visit the Platform, you will be presented with a cookie banner allowing you to:

• accept all cookies
• reject non-essential cookies
• customise your preferences

You can change your preferences at any time via the cookie settings on the Platform.

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Cookie Policy, please contact:

Play Lounge City Ltd

Email: info@playlounge.city