Privacy Policy

Introduction

This privacy policy applies between you, the User of this Website, and Play Lounge City Limited, the owner and provider of this Website. Play Lounge City Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Play Lounge City Limited via the Website.
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website.
Data Controller: Play Lounge City Limited operates as the data controller under applicable data protection laws.
Platform: includes www.playlounge.city and all associated applications and services.

Data Collection

We may collect the following Data, which includes personal Data, from you:

Name and date of birth
Contact information such as email addresses and telephone numbers
Demographic information such as postcode, preferences and interests
Financial information such as credit/debit card numbers
IP address, browser type and operating system
User activity and preferences on the platform

Data is collected from three sources: directly from you, from third-party event organizers, and automatically through your browsing activity.

How We Use Your Data

We use your Data for the following purposes:

Internal record keeping
Improvement of our products and services
Transmission of marketing communications that may be of interest to you
Market research and statistical analysis

We may share your Data with the following groups of people for the following reasons:

Event organizers for ticket verification and event management
Our employees, agents and advisors
Third-party service providers who assist in operating our platform
Payment processors for transaction handling
Government authorities for public health compliance when required by law

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including password protection, secure servers, and SSL encryption for payment details.

Your Rights

You have the following rights in relation to your Data:

Right to access - the right to request copies of your Data
Right to rectification - the right to request correction of inaccurate Data
Right to erasure - the right to request deletion of your Data
Right to restrict processing - the right to request restriction of processing
Right to data portability - the right to request transfer of your Data
Right to object - the right to object to processing of your Data

Cookies

This Website may place and access certain cookies on your computer. We use the following categories of cookies:

Strictly necessary cookies: essential for authentication and payment processing
Analytical cookies: used for Google Analytics to understand user behavior
Functionality cookies: used for personalization and remembering preferences
Targeting cookies: third-party advertising cookies from services including Stripe, Apple Pay, Google Pay, and Facebook

Contact Us

If you have any questions about this privacy policy or our treatment of your Data, please contact us at info@playlounge.city.

Introduction

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Play Lounge City Limited via the Website.

Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website.

Data Controller: Play Lounge City Limited operates as the data controller under applicable data protection laws.

Platform: includes www.playlounge.city and all associated applications and services.

Data Collection

We may collect the following Data, which includes personal Data, from you:

Name and date of birth

Contact information such as email addresses and telephone numbers

Demographic information such as postcode, preferences and interests

Financial information such as credit/debit card numbers

IP address, browser type and operating system

User activity and preferences on the platform

Data is collected from three sources: directly from you, from third-party event organizers, and automatically through your browsing activity.

Data Sharing

We may share your Data with the following groups of people for the following reasons:

Event organizers for ticket verification and event management

Our employees, agents and advisors

Third-party service providers who assist in operating our platform

Payment processors for transaction handling

Government authorities for public health compliance when required by law

Your Rights

You have the following rights in relation to your Data:

Right to access - the right to request copies of your Data

Right to rectification - the right to request correction of inaccurate Data

Right to erasure - the right to request deletion of your Data

Right to restrict processing - the right to request restriction of processing

Right to data portability - the right to request transfer of your Data

Right to object - the right to object to processing of your Data

This Website may place and access certain cookies on your computer. We use the following categories of cookies:

Strictly necessary cookies: essential for authentication and payment processing

Analytical cookies: used for Google Analytics to understand user behavior

Functionality cookies: used for personalization and remembering preferences

Targeting cookies: third-party advertising cookies from services including Stripe, Apple Pay, Google Pay, and Facebook